HBXGis a leading bulldozer manufacturer and supplier specializing in dam construction and heavy machinery solutions. With a mission to deliver reliable products and timely service, we prioritize customer satisfaction as the core of our operations. Based in Hebei Province, China, we have built a global sales and service network with trusted partners to ensure seamless support for clients worldwide. Our commitment to professionalism, quality, and sincerity drives our goal to become a trusted partner in the construction industry.
Service Offerings
1. Pre-Sales Service
Technical Consultations: Free expert advice on bulldozer selection, project feasibility, and site-specific requirements.
Operator Training: Pre-sales training for operators and maintenance staff to ensure readiness.
Custom Solutions: Tailored configurations for unique project needs (e.g., dam construction challenges).
24/7 Support: Territory engineers on standby to address inquiries and provide site assessments.
2. Sales Service
Transparent Warranty: 1-year coverage or 2,000 working hours (whichever comes first).
Global Logistics: Efficient shipment with the fastest delivery routes.
Customer Training: Free on-site or remote training for operators and technicians.
Flexible Deployment: Engineers dispatched to the worksite within 5 days of request.
3. After-Sales Service
Warranty Coverage:
Free repairs and parts replacement during the warranty period.
0-hour service for new machines to ensure optimal performance.
24/7 Hotline Support: Immediate troubleshooting via phone, WhatsApp (+8613831362591), or WeChat (mikesong2021).
Maintenance Tracking: Proactive follow-ups; customers provide resources for scheduled upkeep.
Overseas Parts Replacement:
2-hour response commitment.
Parts shipped within 3 days using expedited logistics.
4. Quality Control
Stringent Testing: Bulldozers undergo rigorous performance and durability checks.
Certified Materials: High-grade components from trusted suppliers.
Post-Sales Monitoring: Continuous feedback loops to improve product reliability.
HBXG Technical Service
Provide the best reliable products and timely service.
HBXG is doing his best to establish sales&service net with partner all over the world to supply timely service to customer.
HBXG Service Tenet
Customer satisfaction is the service starting point, we cherish every service chance for customer. We deeply understand that customer is the base of our existing and developing, customer is our best friend, from the starting, we always aspire to supply professional, high grade, sincere servie for winning customer satisfaction.
HBXG Overseas Call Center:
International service hot line
+86 313 318 6111
HBXG Service Slogan
HBXG Service Target
HBXG Service Promise
1. Territory service engineers shall wait for orders all 24 working hours.
2. We shall arrange engineers going to working site according to customer requirement within 5 days.
3. For overseas warranty parts, we shall give answer within 2 hours and arrange shipment within 3 days and select the best and quickest shipment way.
HBXG Products Warranty
One year since the goods shipment and 2000 working hours, whichever comes first.
Warranty Service
Free technical enquiries with our experts.
Free repair service within warranty.
Free 0 hours service for new machine.
Free training for operators and repair staff.
Free maintenance service tracking(customer to supply resources)
Speical Service for Key Projects:
Key Project Support: Dedicated engineers and priority parts allocation for critical projects (e.g., large-scale dams).
Adaptive Solutions: Modifications for extreme terrains, climate conditions, or specialized attachments.
Extended Warranties: Optional plans for long-term projects.
