HBXG Technical Service

Provide the best reliable products and timely service.

HBXG is doing his best to establish sales&service net with partner all over the world to supply timely service to customer.

HBXG Service Tenet

Customer satisfaction is the service starting point, we cherish every service chance for customer. We deeply understand that customer is the base of our existing and developing, customer is our best friend, from the starting, we always aspire to supply professional, high grade, sincere servie for winning customer satisfaction.

HBXG Overseas Call Center:

International service hot line

+86 313 318 6111

Customer training line: +86 313 318 6111

Warranty hotline: +86 313 318 6111

Email:  sjm_jck@hbxg.com

HBXG Service Slogan

Service without end point to reach customer's satisfaction.

HBXG Service Target

Supply anytime, anywhere service with grateful heart.

HBXG Service Promise

1. Territory service engineers shall wait for orders all 24 working hours.

2. We shall arrange engineers going to working site according to customer requirement within 5 days.

3. For overseas warranty parts, we shall give answer within 2 hours and arrange shipment within 3 days and select the best and quickest shipment way.

HBXG Products Warranty

One year since the goods shipment and 2000 working hours, whichever comes first.

Warranty Service

Free technical enquiries with our experts.

Free repair service within warranty.

Free 0 hours service for new machine.

Free training for operators and repair staff.

Free maintenance service tracking(customer to supply resources)

Speical service for key projects:

For some key projects, we supply special service according to customer's requirements.

contact us

Tel: +86 313 318 6111

Fax: +86 313 318 6027

Email: sjm_jck@hbxg.com

Skype: junmin_song

Whatsapp: +86 138 3136 2591

Wechat: songjunmin001

Add: No.21, Dongsheng Road, Xuanhua, Hebei Province, P.R.China

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