HBXG Technical Service
Provide the best reliable products and timely service.
HBXG is doing his best to establish sales&service net with partner all over the world to supply timely service to customer.
HBXG Service Tenet
Customer satisfaction is the service starting point, we cherish every service chance for customer. We deeply understand that customer is the base of our existing and developing, customer is our best friend, from the starting, we always aspire to supply professional, high grade, sincere servie for winning customer satisfaction.
HBXG Overseas Call Center:
International service hot line
+86 313 318 6111
Customer training line: +86 313 318 6111
Warranty hotline: +86 313 318 6111
HBXG Service Slogan
HBXG Service Target
HBXG Service Promise
1. Territory service engineers shall wait for orders all 24 working hours.
2. We shall arrange engineers going to working site according to customer requirement within 5 days.
3. For overseas warranty parts, we shall give answer within 2 hours and arrange shipment within 3 days and select the best and quickest shipment way.
HBXG Products Warranty
One year since the goods shipment and 2000 working hours, whichever comes first.
Free technical enquiries with our experts.
Free repair service within warranty.
Free 0 hours service for new machine.
Free training for operators and repair staff.
Free maintenance service tracking(customer to supply resources)
Speical service for key projects: